OmniaCare

Shipping & Delivery Policy

Distribution CenterOmniaCare processes all orders from our advanced fulfillment center located in Las Vegas, Nevada. We take pride in our efficient operations and ship over 99% of orders placed by 2:00 PM Pacific Time on the same day, Monday through Friday.

Ordering by PhoneTo place an order or get assistance, call us at 702-338-9784 ; 702 -470- 9257Our support team is available Monday through Friday from 8:00 AM to 4:00 PM Pacific Time. You can also reach out via email at omniahairextensions@gmail.com.

U.S. Delivery Options:
Shipping Choices
To accommodate your needs, we offer a range of shipping options:
Standard Shipping: Arrives within 3-6 business days. Please use a physical street address as we do not deliver to P.O. Boxes.
Expedited Shipping: Arrives within 2 business days. Delivery to P.O. Boxes is not supported.
Express Shipping: Delivered the next business afternoon. We cannot ship to P.O. Boxes. While most orders arrive on time, delivery times are not guaranteed, and remote or rural locations may take longer. Orders shipped on Fridays will arrive the following Monday.
Priority Shipping: Delivered the next business day, typically between 12:00 PM and 3:00 PM. P.O. (Needs call) Box delivery is unavailable. Please note that this service is not available for all zip codes, and Friday shipments will be delivered on Monday.

Shipping Costs
Shipping rates will be shown after you enter your delivery details and before you complete the payment process. This way, you will know the full cost of shipping before confirming your order. We partner with multiple carriers to ensure secure, reliable, and timely deliveries.

Important Shipping Details
To prevent delays, please double-check that your shipping address is accurate and complete, including apartment, suite, or unit numbers where applicable. Incorrect or incomplete addresses may result in delivery delays or rerouting. If you need to update an address after placing an order, please contact us promptly for assistance.

Restricted Shipping
Certain products have specific shipping restrictions. Details for these items will be noted on their product pages and during the checkout process.

Tracking Your Shipment
Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to the carrier’s website for easy tracking. For assistance with tracking, please contact our customer service team.